Challenge:

Review thousands of commercial loan agreements annually—an error-prone, time-intensive process for legal teams.

AI Solution:

JPMorgan developed COIN (Contract Intelligence), an AI platform that uses natural language processing (NLP) to analyze legal documents, extract key clauses, and flag risks. It automates what previously required manual review by lawyers and analysts.

Implementation Highlights:

• Trained on thousands of legal contracts
• Deployed across commercial lending and compliance teams
• Integrated with internal databases and audit systems

Quantifiable Results:

• 360,000 hours of manual work saved annually
• Near-zero error rate compared to human review
• Accelerated contract turnaround time by 80%

Strategic Insight:

COIN demonstrates how AI can unlock massive productivity gains in high-cost, high-risk domains like legal and compliance. It frees up human experts for strategic tasks while reducing operational risk—a blueprint for AI adoption in regulated industries